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20 lines
1.2 KiB
Markdown
20 lines
1.2 KiB
Markdown
---
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tags:
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- MFA
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- Identity and Certificates
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---
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## Purpose
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Sometimes you may need to change the MFA on an account, by adding a new email or phone number for SMS-based MFA. This can be done fairly quickly and only involves a few steps:
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- Navigate to the [Azure Web Portal](https://portal.azure.com) and log in using your Office365 admin credentials.
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- Navigate to the [Azure Active Directory (Microsoft Entra ID) Users List](https://portal.azure.com/#view/Microsoft_AAD_UsersAndTenants/UserManagementMenuBlade/~/AllUsers)
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- Click on the User Account that needs their MFA information changed / wiped
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- On the left-hand navigation menu, click on "**Authentication Methods**" at the bottom
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- Make adjustments to existing methods or click on "**+ Add Authentication Method**"
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- Valid options generally are Phone Numbers, Email Addresses, and a "**Temporary Access Pass**"
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- Save the changes by clicking the "**Add**" button, then have the user attempt to log in again using their MFA method configured
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## Related Documentation
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- [Related Identity and Certificates Documentation](<../../../reference/Identity and Certificates/index.md>) — Find the connected deployments, procedures, and references for this subject.
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