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Update Workflows/Veeam Backup & Replication/Troubleshooting/Failed to Validate Certificates of Some Gateways.md
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Nicole Rappe
2025-06-17 22:08:56 -06:00
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Workflows/Veeam Backup & Replication/Troubleshooting/Failed to Validate Certificates of Some Gateways.md
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@ -4,7 +4,7 @@ When you try to run a backup to a remote backup server, the backup job fails and
!!! failure "Error: No cloud gateways are available: failed to validate certificates of some gateways"
### Reason
This means that the SSL certificate installed on the Veeam Backup & Replication Server being used by the endpoint is expired. While you can update the `Web UI` and `Server` SSL certificates, the gateway connect certificate is different. When the certificate is expired, the backup agent stops trusting the backup server and fails all backup jobs to that server until the certificate is updated.
This means that the SSL certificate installed on the Veeam Backup & Replication Server being used by the endpoint is expired. While you can update the `Web UI` and `Server` SSL certificates, the "**Gateway Connect**" certificate is different. When the certificate is expired, the backup agent stops trusting the backup server and fails all backup jobs to that server until the certificate is updated.
### Resolution Steps
You need to remotely log into the Veeam Backup & Replication server, doing this via RMM tools, RDP, etc. Once logged-in, you need to open Veeam Backup & Replication and login.