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Re-Structured Documentation

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Nicole Rappe
2024-11-17 22:09:46 -07:00
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Workflows/Azure & Office365/Change MFA Settings.md Normal file
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**Purpose**:
Sometimes you may need to change the MFA on an account, by adding a new email or phone number for SMS-based MFA. This can be done fairly quickly and only involves a few steps:
- Navigate to the [Azure Web Portal](https://portal.azure.com) and log in using your Office365 admin credentials.
- Navigate to the [Azure Active Directory (Microsoft Entra ID) Users List](https://portal.azure.com/#view/Microsoft_AAD_UsersAndTenants/UserManagementMenuBlade/~/AllUsers)
- Click on the User Account that needs their MFA information changed / wiped
- On the left-hand navigation menu, click on "**Authentication Methods**" at the bottom
- Make adjustments to existing methods or click on "**+ Add Authentication Method**"
- Valid options generally are Phone Numbers, Email Addresses, and a "**Temporary Access Pass**"
- Save the changes by clicking the "**Add**" button, then have the user attempt to log in again using their MFA method configured