From a936d1fc5d7528ddb1d249e077c9c1a6b8da26e3 Mon Sep 17 00:00:00 2001 From: Nicole Rappe Date: Tue, 17 Jun 2025 22:02:19 -0600 Subject: [PATCH] Update Workflows/Veeam Backup & Replication/Troubleshooting/Failed to Validate Certificates of Some Gateways.md --- .../Failed to Validate Certificates of Some Gateways.md | 8 ++++---- 1 file changed, 4 insertions(+), 4 deletions(-) diff --git a/Workflows/Veeam Backup & Replication/Troubleshooting/Failed to Validate Certificates of Some Gateways.md b/Workflows/Veeam Backup & Replication/Troubleshooting/Failed to Validate Certificates of Some Gateways.md index d3baf9f..81bd21b 100644 --- a/Workflows/Veeam Backup & Replication/Troubleshooting/Failed to Validate Certificates of Some Gateways.md +++ b/Workflows/Veeam Backup & Replication/Troubleshooting/Failed to Validate Certificates of Some Gateways.md @@ -1,12 +1,12 @@ -### Symptoms: +### Symptoms When you try to run a backup to a remote backup server, the backup job fails and gives the following error: !!! failure "Error: No cloud gateways are available: failed to validate certificates of some gateways" -### Reason: +### Reason This means that the SSL certificate installed on the Veeam Backup & Replication Server being used by the endpoint is expired. While you can update the `Web UI` and `Server` SSL certificates, the gateway connect certificate is different. When the certificate is expired, the backup agent stops trusting the backup server and fails all backup jobs to that server until the certificate is updated. -### Resolution Steps: +### Resolution Steps You need to remotely log into the Veeam Backup & Replication server, doing this via RMM tools, RDP, etc. Once logged-in, you need to open Veeam Backup & Replication and login. - At the bottom-left sidebar of Veeam Backup & Replication window, you will see tabs such as `Home`, `Inventory`, `Backup Infrastructure`, `Storage Infrastructure`, `Tape Infrastructure`, and `Cloud Connect`. Proceed to click on the "**Cloud Connect**" tab in the sidebar. @@ -17,7 +17,7 @@ You need to remotely log into the Veeam Backup & Replication server, doing this - e.g. `*.bunny-lab.io` - You will be given a summary of the changes > Click the "**Finish**" button to finish updating the gateway's certificate. -### Re-Attempt Backup: +### Re-Attempt Backup At this point, the endpoint should immediately trust the new certificate from the remote backup server (assuming the server is `Managed` and not `Standalone`). The backups should be running successfully the next time you run them. !!! info "Standalone Mode"